Customer Focus

Satisfied customers are our most important incentive

Our partnership and even friendship-like approach to working together is unique in this industry and is under constant review.

The whole Jindella team lives the friendship approach in the cooperation with our customers. Every employee identifies 100% with the customer. The exchange between the teams is direct, honest and always focused on the success of our clients.

We continuously optimize our cooperation by constantly improving our processes and activities.

Should there ever be a challenge, we communicate honestly and directly together. Clear escalation guidelines help us optimize communication and get challenges out of the way quickly and without problems.

Even if we are not in the same office, we maintain an open-door policy, because we can always be reached online, by phone, or by email, and respond promptly.